CSI SALES BASICS
Automotive Sales Training
Automotive Recruiting Automotive Dealership Consulting
Can your sales and management staff Prospect? Respond intelligently to a product request online? On the lot? In the service lanes? Can they handle inbound sales calls and outbound calls that turn into appointments? Do they follow up missed sales and appointments? Does your CRM work for or against you? Is your staff engaged and ready to work? EVERY DAY???Can they work deals for profit, volume and CSI? Do you have an effective digital presence? Is your pre-owned inventory balanced and priced to market? Do you own an un-fair share of your market? Do you dominate your competition? DON'T FIRE YOURSELF. HIRE US!!!
Can your sales and management staff Prospect? Respond intelligently to a product request online? On the lot? In the service lanes? Can they handle inbound sales calls and outbound calls that turn into appointments? Do they follow up missed sales and appointments? Does your CRM work for or against you? Is your staff engaged and ready to work? EVERY DAY???Can they work deals for profit, volume and CSI? Do you have an effective digital presence? Is your pre-owned inventory balanced and priced to market? Do you own an un-fair share of your market? Do you dominate your competition? DON'T FIRE YOURSELF. HIRE US!!!
Can your sales and management staff Prospect? Respond intelligently to a product request online? On the lot? In the service lanes? Can they handle inbound sales calls and outbound calls that turn into appointments? Do they follow up missed sales and appointments? Does your CRM work for or against you? Is your staff engaged and ready to work? EVERY DAY???Can they work deals for profit, volume and CSI? Do you have an effective digital presence? Is your pre-owned inventory balanced and priced to market? Do you own an un-fair share of your market? Do you dominate your competition? DON'T FIRE YOURSELF. HIRE US!!!
Russ Tilton is a 38 year veteran of the automotive retail industry. During that time he has been a sales associate, sales manager, Finance Director, Used Vehicle Director, General Sales Manager, and General Manager. He has also been a Variable Operations Director for the nations largest automotive retailer, the Sales Director for a top 5 nationally ranked Toyota franchise, and a Vice President for Dealer Support of a top 10 Dealer Group. He is the winner of numerous awards of merit from multiple manufacturers for CSI, Volume and Market share. He is a gifted motivator and coach, and his philosophy is to teach truths about automotive retail that are repeatable and sustainable to both sales associate, manager and dealer alike. His "road to the sale" training, is both easy to learn and very effective! He believes that in order to be successful, training needs to simple, non complicated and easy to implement. He works with all levels of management to help them learn both new, relevant and time proven retail skills. Skills that make a difference. Daily. Monthly. Yearly. His goal is to help grow employees into to the role of in store trainers, advocates and leaders, by simple yet perfect practice. Training to be effective. Training to grow sales. Training to grow profits. His motto is "Be brilliant at the basics, because until you are you will never get beyond them" Russ is a nationally recognized recruiter, automotive consultant and sales trainer that will help you maximize your dealership's profitability, market share and sales efficiency. Contact Russ, or give him a call today. You will be glad you did!
​